1. What aRE THE RINGS MADE OF?
Our rings are handcrafted from solid silver in Addis Ababa Ethiopia by Salem's Designs. They are guaranteed to be between 800 to 950 silver out of 1000. They are not made from plated silver or sterling silver. We've recently added a brass collection to the7dayrings as well!
2. MY FINGER HAS TURNED GREEN! WHAT DOES THIS MEAN & WHAT DO I DO?
Don't fret!! There is nothing to fear! A few people with especially moist skin may find that the silver stains their skin green. This is due to the copper component of the silver alloy. When this occurs, you should polish your jewelry frequently and use an absorbent powder on the moist skin areas which come into contact with your jewelry.There are no harmful effects other than the colour of your finger. Pure silver has a rating of 999 but is too soft for jewelry, silver has a rating of 925 and above (meaning 92.5% silver and 7.5% copper!) Want to learn more about silver, here's an article!
3. HOW LONG DOES SHIPPING TAKE?
Shipping times vary depending on where we are shipping them to, if we have your ring size in stock and if it is a custom order. We use Canada Post to ship our packages. If it is within Canada or the US, your ring should arrive approximately 7-10 business days after it has been ordered. If it is outside Canada and the US, your ring should arrive approximately 2-3 weeks after it has been ordered.
4. WHAT'S THE BEST WAY TO TAKE CARE OF THE RINGS?
The7dayring is handmade with care and delicately shaped to its beauty. The best way to take care of it is to treat it like any other jewelry that you love! Take it off when cleaning and using harsh chemicals. To keep the silver from getting dull, use rouge polish to keep your 7dayring shiny if it has changed colour.
5. WHAT IS YOUR EXCHANGE POLICY?
If your ring is the incorrect size, send us an email on our contact page and we will exchange it to ensure you get the right fit within 30 days of the shipping date. We are not responsible for shipping fees. We are not responsible for lost or stolen rings and we do not accept returns. Have a rare circumstance? Contact us- we are always willing to hear you out! Please be patient with exchanges, we are a small army of day seizers!
6. WHAT IF MY RING BREAKS?
the7dayringproject prides ourselves in the quality of the rings and our story, keep in mind that the bands are thin & tiny, so please be careful and treat your ring kindly! If your ring breaks within 3 months of purchase, shoot us an email on our contact page. We will give you instructions on where to send the ring and will send you a new one of the same size.
7. HOW DOES SIZING WORK? WHAT IF I GET MY RING AND IT DOESN'T FIT?
We use the standard Canadian and American ring sizing to size our the7dayring. We suggest trying out our ring sizer or go to a local jewelry store to get your fingers sized. We do free exchanges, within 3 months of the shipping date, if the size you ordered does not fit! Refer to question 5 for details. Remember that each ring is handcrafted in Addis Ababa, Ethiopia, with love and detail, therefore, half -sizes may vary slightly.
8. I HAVE A RING AND AM SEIZING THE DAY, BUT HOW CAN I GET MORE INVOLVED?
That's so lovely! We are so excited you want to get more involved. Here are a couple things you can do: (1) Buy more rings as a gift to your loved ones! Remember, all profits from the7dayring goes towards the Girl Fund to support girl's education in Ethiopia. (2) Spread the word! Word of mouth goes a long way, but another tangible way is to share us on social media. Share our video or post on Instagram or Facebook of how you are seizing the day and tag #my7daystory. (3) Donate here! All the donations will go towards HOPE International's programs in Ethiopia.
9. Where can i learn more about girls education, ethiopia or anything else on this site?
Shoot us a message, we are more than happy to provide articles, videos, or other sources to help you out in whatever way we can!